Get In Touch

 0203 151 4826

info@wecaresustainable.co.uk

16 Sunnyside Road East
Edmonton London N9 9SP

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Frequently Asked Question!

We label all of our products. We do our due diligence when purchasing from our manufacturers, we ensure we ask the important questions to explore what makes the product sustainable or environmentally friendly.

If you are not satisfied with an item(s) it is essential you contact us within 14 days to be eligible for a refund. We do request for the items to be unused and in its original packaging.

Find out more about our return policy. To start your return process please contact us at info@wecaresustainable.co.uk.

If you have ordered the wrong size, written the wrong delivery address or made a different mistake with your order.

Please contact us as soon as possible (the sooner the better) at info@wecaresustainable.co.uk.

We will do our utmost best to amend your order.

Delivery charges:
All orders are sent via RoyalMail
Our standard UK delivery charge is £3.99.
For next day delivery is £5.99 if ordered before 1pm.

Your order will be processed and dispatched within 1 working day of receiving payment from Monday to Friday.

In the unlikely event your items is either lost or damaged during post, please contact our customer services team info@wecaresustainable.co.uk

*We will not be liable for non-delivery or mis-delivery as a result of incorrect address being inserted during check out.

It saddens us to know that you were not completely satisfied with your product although if this is the case you may return your unused, unopened item within 14 days.

Please notify us if you would like to make an exchanges or obtain a refund by contacting our customer service team.

Refunds will only be made to the original payment method used.

If you would like to sell your products on We Care Sustaimable Living follow this link to our seller application and to find out more information.
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